Review our quick checklist below to ensure your artwork is ready for print:
  • Ensure all fonts are included
  • Text is legible and images are crisp
  • Page layout is correct (single/double sided)
  • Ensure artwork includes bleed
  • Artwork matches the specified dimensions
  • Ensure image resolution is sufficient (at least 300dpi)
  • Colours are in CMYK mode
We accept the following formats:
  • Illustrator and InDesign Files: Must be converted to a PDF or EPS Format.
  • Photoshop Files: To get the highest print quality, it is best to save your files as TIFF files.
  • High resolution JPEG files are acceptable if they meet the resolution standard of at least 300dpi.

Bleed is background colours and/or images that should extend 5mm beyond the cut line. In other words, the bleed is the area to be trimmed off. After trimming, the bleed ensures that no unwanted white edges occur in the final trimmed document.

All artworks require 5mm bleed.

A 3mm margin from the edge of the document is also required to avoid any text or images from being cut off, this is called the safe area.

Yes, definitely. We check the artwork uploaded for each order to ensure it is ready for print. Should there be anything wrong with your artwork, you will be notified.

You won’t receive a proof of your artwork however we are able to assist you with a digital proof for your approval on request. Please tick this option when checking out.

Please note that requesting a digital proof of your artwork will effect the lead time of your order. We will only start processing your order once you have approved your digital proof.

We don’t do hard copy proofs however we are able to assist you with one on request. Please tick this option when checking out.

Please note that requesting a hard copy proof of your artwork will effect the lead time of your order. We will only start processing your order once you have approved your hard copy proof.

Yes we can, please send us an email to hello@finelineprint.co.za with your requirements and we’ll get back to you with a quotation.

We accept the following:

Instant EFT
Debit/Credit Card

Unfortunately not, as we are an e-commerce website, we require payment to be made on ordering.

Pull Up Banners - Ready for courier 3 working days from payment and artwork received.

X-Banners - Ready for courier 3 working days from payment and artwork received.

Flyers -500x – 1000x Ready for courier 3 working days from payment and artwork received.
2500x, 5000x and 10 000x Ready for courier 7 working days from payment and artwork received.

Business Cards - Digitally Printed 50x, 100x, 200x, 250x, 500x and 1000x Ready for courier 3 working days from payment and artwork received. Litho Printed 500x and 1000x Ready for courier 10 working days from payment and artwork received.

Posters - 10x, 15x and 20x Ready for courier 3 working days from payment and artwork received.
50x Ready for courier 7 working days from payment and artwork received.

Correx Boards - 5x, 10x, 20x and 25x Ready for courier 3 working days from payment and artwork received.50x Ready for courier 7 working days from payment and artwork received.

Please see When will my order be delivered? for delivery lead times.

You can track the status of your order here https://www.thecourierguy.co.za/tracking_home.php

Please check your email as we will email you your waybill number once order has been despatched.

You can email us on hello@finelineprint.co.za

Please do so as quickly as possible to avoid the order being processed already.

Kindly note that should the order be processed already a small charge will apply.

If the order is already printed the full charge will apply.

In the unlikely event of you being unsatisfied with your order please send us an email to hello@finelineprint.co.za with the default and attach pictures to support this.

We will get back to you as soon as possible.

Kindly note that any default in your product must be reported within 7 working days of delivery.

Quotations can be requested via our Need A Quote? page.

Please send us an email to hello@finelineprint.co.za with your request and we will assist you with a quotation.

We deliver all over South Africa.

Your order will be despatched as soon as it is completed.

Please see How long will my order take? for completion times.

Yes it can, please tick this option when checking out.

Yes you can, orders can be collected from our offices in Maitland. Please tick this option when checking out.